Online FAQ's

Online Advising

Please review the academic calendar from the Office of the Registrar to see official start and end dates.

To learn more about the App State Online programs and if they may be the right fit for you, please contact Online & Transfer Servies at (828) 262 - 7877 or email at

Each semester, continuing students have the opportunity to register for future term courses prior to new students. This is known as Early Registration, and typically occurs in early November for spring registration and early April for summer / fall registration. The timeframe typically lasts 11 business days and the Registrar's Office provides students with day and time to register based on accumulated earned credits (institutional and transfer).  Your current credit hours are not included in this total, as they are not yet earned. 

You may view your registration appointment time in AppalNet by clicking on the Check Your Registration Status page under the Student tab.   You may also view your registration time by visiting the Office of the Registrar's website.

App State Online will send registration reminders and instructions before each registration period.

The Undergraduate Bulletin, also known as the course catalog, is an online reference to help you understand university requirements, policies and course descriptions. It can also answer questions you may have about prerequisites, majors, minors, general education, which semesters courses are offered and more. 

Only business minor courses are scheduled during the summer.  However, individual students could be advised to take some online summer courses with Appalachian to meet General Education, elective or other requirements.

App State Online students should complete this Minor Declaration Form.

After admission to Appalachian, students should work with their App State Online transfer advisor regarding what, if any, additional transfer courses are needed.  Once courses are identified, students must make a grade of C or higher in order to receive transfer credit.

Official transcripts should be emailed to or  sent to:

Online & Transfer Services
ASU Box 32166
Boone, NC 28608

Holds are placed on a student's account to restrict access or use of an academic function (i.e., registration). Holds are placed for a variety of reasons including unpaid balances, parking tickets, library fines, disciplinary action taken by the Office of the Dean of Students, etc.

You are able to determine what hold(s) are placed on your account and which office to contact to resolve the hold by Logging into AppalNet > clicking on Self-Service > Student > Student Records / Student Account.

Please email and include a screenshot or copy of the error message you have received.  

Please contact the department which offers the course and request a registration permit. You will need to provide an explanation for needing to take the class. 

Beginning Fall 2014 for all undergraduate students, the policies for repeating courses and for grade forgiveness are defined as:

RepeatAny course taken more than one time; students only earn credit hours ONCE for a course, regardless of the number of times the course is taken; all repeated courses are included in attempted hours
Grade ForgivenessRemoving the grade from the GPA calculation once a course is repeated; the grade stays on the transcript, but the GPA calculation excludes the course; the hours are included in attempted hours; there is a limit of four grade forgiveness courses (must be different courses) and the first grade is always the one excluded

App State Online students should be aware that most online major courses are offered only once per year and space may not be availabe in the courses they need or want to repeat.


  • You may only earn credit hours ONCE per course, regardless of the number of times the course is taken 
    (A few courses are repeatable for credit if the content changes. These are indicated in the Undergraduate Bulletin course descriptions)
  • If you repeat a course that you originally passed and fail the repeat, you will lose ALL credit and grade for the course
  • If you already have credit for a course at Appalachian State University, you cannot take the course again at another institution and transfer it to Appalachian State University

Grade Forgiveness

The first four courses you repeat will AUTOMATICALLY be processed as grade forgiveness courses. You will not have to complete a form to have your first grade excluded from your GPA calculation.

  • If you have already used some "repeats" as grade forgiveness, this does not mean you get four more!  You will only be allowed 4 total, so if you have already used 2, you will have only 2 more
  • If you don't want to have a course repeat automatically processed as a grade exclusion, you must complete a form before the end of the Drop/Add period for the term (1st five days in fall/spring; 1st or 2nd day in summer). You can find the Grade Forgiveness Exception form on the Forms page.


  1. Grade forgiveness can be used only once per course 
  2. Only courses taken at Appalachian are eligible for grade forgiveness
  3. Grade forgiveness may not be used on courses that have changed their content or credit hours

Questions may be directed to the Records Area of the Registrar's Office at (828) 262-2051

You can review your DegreeWorks, your electronic degree-audit system to see what courses and how many credits you have left for graduation.

Please contact your Appalachian advisor to discuss your options before taking any action in this regard.  If you are not sure who your advisor is, please email or view your electronic degree-audit system, DegreeWorks.

Please visit the Student Accounts site for information about tuition, billing and payments.