WASU General Manager talks about all-Christmas formats for radio stations
Wednesday, November 28th, 2007Dan “Vallie” Hill, top radio consultant and general manager for WASU has been quoted in recent articles regarding the benefits of an all-Christmas music format for radio stations.
From The Other Paper:
http://www.theotherpaper.com/top11-22/substory1.htm Â
Happy Thanksgiving. But enough of the holiday niceties.
Columbus is in the midst of a high-stakes battle with the intrigue of a John le Carré novel—full of covert plans, disinformation and pre-emptive strikes.
And, yes, more than a little bit of Rudolph the Red-Nosed Reindeer.
It’s not exactly a surprise that radio stations play Christmas music during the holiday season, some more than others. But in the ultra-competitive world of radio ratings, the battle for the hearts and minds (and ears) of Columbus listeners is one of the most hotly contested in the nation.
“It all comes down to ratings and revenue,†said Dan Vallie, Director of the Kellar Radio Farm System Institute at Appalachian State University and founder of the Vallie Richards Donovan radio consulting firm.
Vallie is considered one of the pioneers of programming holiday music. He first began recommending his client stations play holiday music more than 20 years ago.
“You start playing Christmas music, the listeners will be there,†Vallie said. “The ratings do go up, and it’s really an amazing thing to watch.â€
Last year, four stations in this market—Sunny 95, 93-3 WLZT, 104.9 The River and WMNI 920 AM—switched to 24-hour holiday tunes, according to Frank Saxe, editor of Inside Radio.
They were among 431 stations across the nation to do it—an all-time high. And only two other markets, Pittsburgh and Norfolk, Va., had more stations than Columbus offering “Rockin’ Around the Christmas Tree†around the clock.
The reason the stakes are so high is that stations set their advertising rates based on Arbitron ratings, and the Arbitron fall sweeps period runs from Nov. 15 to Dec. 15. And people listen to holiday music.
Last year, Sunny drew a 6.4 share during the fall sweeps (defined as the percentage of radio listeners tuned to a particular station for at least five minutes during a 15-minute period). The rest of the year, the station was between 4.2 and 4.6.
At 93-3, which is usually 12th in the market, Christmas music boosted its ranking to ninth, increasing its share by 50 percent. The River went from a 4.5 during fall—seventh in the market—to a 2.5 when it went back to its regular contemporary Christian programming the next ratings period, tumbling all the way to 14th.
Only WMNI, which plays adult standards, lost a small number of listeners during the holiday sweeps last year.
“This has become a battlefield among the different stations,†said Alan Goodman, general manager at Sunny 95.
Goodman fired the first volley of the 2007 season when Sunny launched an all-holiday music Christmas Preview Weekend three days after Halloween. He said the reaction from his listeners ran about 60 percent against the change that early in the fall.
Still, it was a bracing indication that radio stations are dying to figure out just how early they can dust off “Grandma Got Run Over by a Reindeer.†Halloween? Labor Day? Easter?
Vallie said stations will get a ratings boost by breaking out Nat King Cole in early November. “But the verbal negatives will be fairly heavy. It is a great programming strategy, but people can get emotional about it from both sides.â€
“The objections we got (after the first weekend) were interesting,†Goodman said. “One mom called to say now that her kids had heard the music, they were going to be pains in the neck because they think Christmas is next week. Another woman called to say her son is in Iraq, and she couldn’t bring herself to start thinking about the holidays yet.â€
So after Sunny’s preview weekend, it went back to it regular fare of “lite, refreshing rockâ€â€”until this past weekend, when it aired what was billed as another preview.
This time, when the weekend was over, it stayed with holiday music and presumably will through Christmas Day.
During an early November interview, Goodman was guarded about the exact schedule for his station’s 25th year of holiday programming.
“We just want to play what our listeners want to hear,†he said. “We know they want it, that they love it, at certain times of the year. But given the number of stations that do that, I don’t want to telegraph my play.â€
The date of that switch is a decision not to be taken lightly, according to Vallie.
“When we talk to our clients about it, it’s an intense strategy session,†he said. “Those conversations are always serious and thoughtful, looking at the pros and cons of each day against each other day on the calendar, because you know you’ll get negative reactions as well as positives. The question that each station has to make is, ‘When do those tip in your favor?’â€
For 93-3, the answer was apparently Nov. 9; the Clear Channel station that is Sunny’s direct adult-contemporary competitor switched to all-holiday music just in time for the afternoon drive the Friday after Sunny’s preview weekend.
“The battle is really between Sunny and ’LZT,†said Michael McCoy, program director for 93-3 as well as WNCI 97.9. “Because of their format, (the River) listeners are probably going to be there all day long anyway, and they’re not going to draw in too many new listeners. So it’s the two of us, really, and generally, the station that flips first wins.â€
On the other hand, the River, which went to all-holiday programming Nov. 17 last year, will wait until the day after Thanksgiving this year.
“The last couple years, we went early with our Christmas music, but what happens when there are two or three stations out there at the same time is you lose your advantage of being different,†said Kurt Wallace, the River’s program director.
“So we decided to ask what our listeners what they thought, and it’s been overwhelming to wait until after Thanksgiving. In our format, we have listeners who are very concerned about both glossing over the Thanksgiving holiday and cheapening the celebration of Christmas, and since we weren’t going to be something different in the market, it didn’t make much sense for us to switch any earlier.â€
Of course, the River’s “survey†of its listeners came through a web link that had Bing Crosby’s picture with a red circle and a line through it, and was called the “No Holiday Music Until After Thanksgiving Petition,†so even though more than 500 people responded, the results were likely a bit skewed.
WMNI will make the switch Thanksgiving day, according to Hal Fish, Operations Director for North American Broadcasting, which owns WMNI as well as 99.7 The Blitz and WTDA 103.9 Talk-FM.
“In our case, we already have a specialized audience, and we look at playing holiday music as servicing them,†Fish said. “Being on AM, we’re probably not going to bring in that audience that’s searching around for Christmas music.â€
“But the listeners we already have want to hear those songs this time of year, so that’s what we play,†he said. “We don’t see either a big increase or a big decrease in our numbers during the holidays.â€
Vallie said that’s not surprising.
“I have a harder time believing that more stations than four in one market can benefit from a switch,†Vallie said. “In theory, it should work, but it’s a stretch, and it would be even tougher for an AM station to see that boost.â€
There’s actually more at stake than just the fall sweeps. Vallie stressed that while the one-period boost will help, stations need to translate the boost into more listeners all year.
“If you do it right—with the right music, creating the right Christmas-type ambience on the air, the right marketing outside the station, like on TV—it can be a tremendous year-round benefit,†he said.
“We really want to take those new listeners and re-cycle them into your normal format so they listen all year long,†93-3’s McCoy said. “You have to provide them a reason, and that reason needs to be lifestyle-based. Give them other entries into your station and its music so they think about you and tune you in more than just the holiday season.â€
So the radio stations also do battles through their websites. Sunny invites its listeners to help choose the holiday music it plays and invites them to let the station know if it has listeners in need of help for the holidays. It also plays songs from numerous area school choirs.
Over at 93-3, they have an “Island of Misfit Toys†page that lists links for toy recalls. The website also lists mall hours and awards shopping sprees at Eastland Mall to help those in need.
“As long as there is Christmas, there is going to be Christmas music programming, Vallie said. “This type of programming went from being a tactic to being a valid strategy a long time ago. It has the highest batting average of anything we have ever suggested to a station.â€
“At the same time,†he said, “it is nice to be able to recommend programming that is such positive stuff. No matter your view of holiday music, it is peace and goodwill toward men.â€
“And it works.â€
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From Taylor On Radio-Info:
http://www.radio-info.com/newsletter/pdf/TRI10222007.pdf
Ready for Santa? Dan Vallie talks all-Christmas.
First, the consultant who’s worked with the All-Christmas format for over a decade says “I have seen Christmas music programming win so many times and so big in so many different markets, the only surprise to me is the hesitation some AC stations have – and when I say that, I’m referring to the mainstream and soft ACs, though the strategy can work in some markets with some of the hotter ACs.” I’d note that there are also contemporary Christian stations doing Christmas, and we’ll get into that some other day. Dan goes on to say “There have always been and always will be the ‘bah humbugs’ from the self-admitted Scrooges in the audience and in the biz, but most people love Christmas music. Why? The message in the music is of love and peace, and we don’t seem to get that message so clearly anywhere else or any other time of year…But even with all that said, the reason stations do this is not primarily to spread hope and good will – it’s to get ratings and revenue. If that wasn’t the result, you wouldn’t see most stations return to it, year after year. There are few strategies that have such a high batting average of success. I can count on one hand the number of stations among our clients that have not had anywhere from good to great success with Christmas programming.”
But Dan says “one thing has changed in recent years” –
“When this strategy first started, it was one station in a market, and some got away with just playing the music. Now – more than one station does it in many markets, and you have to be the best. The music must be right, along with the imaging and attitude and on-air aesthetics. So now, when you hear that a station did not do well with Christmas music programming, it often comes down to this: they didn’t make the kind of commitment they should have, or the other station(s) did it more effectively, or the station waited too long to go Christmas, or did not market it properly.” Vallie says the music “has to be programmed with the same if not more sensitivity as the music programming any other time of year. You have to balance it with style, tempo, etc., and at its best it’s balanced with the emotion the songs evoke.” And finally: “If the programming and marketing commitment is there, most of the time it is the most wonderful time of the year for ratings and revenues, as well.” (With apologies with Andy Williams!)